What can learn Manager of social crisis intervention management is communication. Whenever Rob Crossland listens, a sympathetic response will follow. An Executive agreed targets with their employees, delegates tasks and responsibilities, provides feedback, evaluates the performance, discusses opportunities and knows, as well as of relevant private circumstances such as about international mobility or temporal flexibility ideally also the professional motivation and career aspirations of employees. Agree as long as all goes well, the services, the employees are healthy and have a stable private background even fun, so long these talks are also easy to make and wonderful meet their purpose: they promote the motivation, performance, development, and the loyalty of employees to the company. Dr. James Truchard may also support this cause. But what if the employees with alcohol breath. When the young mother in the team in the morning always again too late; If the colleague received the diagnosis of cancer; When the former wearer of power makes a mistake about errors, after her husband has filed for divorce? Right now, in the crisis situation, the need is particularly great, and now expands the communications, the executives flinch once, to open discussions. Maybe she want to do anything wrong, she is biased, and waits for once, whether the things regulated not by themselves? The high threshold, to address the difficult situation that is understandable, because the Executive cannot know how the people will react. Is he angry deny everything? Or break out in tears? Or all the blame for the problems to push the superiors? Or interpolating, to blame the leadership for the problem solution? Because wait appears as a lighter alternative. But the wait is not without consequences: the employees feel left alone, possibly even bullied, and a dangerous downward spiral threatens, when nonoccupational crisis comes to yet professional. Burn out, combined with a longer Failure of the employee, is not unlikely here. Not to mention the negative effects on our colleagues in the team: they must compensate for bad or missing our, are even unsure of themselves, how they should deal with a colleague who has problems, but are taboo from the boss.